FAQS

Health And Safety Notice For Scram Systems Products

Medical Warnings

Certain medical conditions may prevent wearing of a SCRAM bracelet. If you have experienced or been diagnosed with any of the following conditions, you should consult a doctor before attempting to wear a SCRAM CAM, HA or GPS bracelet.

  • Circulatory problems
  • Neuropathy
  • Deep Vein Thrombosis
  • Leg ulcers
  • Tendonitis
  • Diabetes
  • Pregnancy
  • History of swelling
  • Nickel or other metal allergies
  • Some side effects may occur when beginning to wear a bracelet even if you have not experienced any of the conditions above. If you experience any of the following conditions, you should immediately contact your supervising authority for further instructions and seek medical attention if needed.
  • Sores
  • Open wounds
  • Bruising
  • Severe irritation or redness

Medical Emergencies

  • Immediately cut the strap and remove the bracelet if a medical emergency or safety issue occurs. Then contact your supervising authority.

Compatibility With Medical Devices

  • SCRAM products may not be compatible with medical devices such as pacemakers or other implanted medical devices. Consult with your medical device installer before using a SCRAM product. Technical specifications are available upon request.
  • MRI machines and other medical machines produce magnetic fields that may not be compatible with SCRAM products. SCRAM data may become corrupted or lost. Always inform the machine operators of your SCRAM bracelet
  • Medical alert systems may not function or call for help when a SCRAM Base Station is used. Consult your medical alert system provider to determine if the SCRAM Base Station will affect it. Technical specifications are available upon request.

General Safety Instructions

  • Do not use SCRAM products in environments where explosive vapors may exist.
  • Follow your employer's rules to avoid any hazards of wearing SCRAM bracelets when working arouind machinery or ladders.
  • Immediately cut the strap and remove the bracelet if you suspect its battery has leaked. Wash affected area and clothing. Then contact your supervising authority.
  • Do not submerge the bracelet under water.

PERSONAL HYGIENE

  • Clean around and underneath the SCRAM bracelet each day as a part of a shower. Use mild soap, rinse thoroughly, and dry. Inspect the area for skin redness, sores, or bruising. Do not submerge the bracelet under water.
  • Breath tubes for SCRAM Portable cellular PBT devices come sealed in sanitary packages. Do not use a breath tube if not received in a sanitary package. Clean breath tubes periodically with soap and water or in a dishwasher. Obtain new tubes as needed by your supervising authority.
DOES THE SCRAM TETHER MAKE NOISE?

Yes, the bracelet vibrates about every 30 minutes to take a reading

No, you must get a written order from court or probation to have the tether removed for the procedure.

Avoid all lotions that contain alcohol in them and absolutely NO lotion near the SCRAM tether.

Refrain from products containing alcohol around the bracelet.

Absolutely not! This includes but not limited to lotions, powders, etc.

WHAT PRODUCTS SHOULD I REFRAIN FROM USING WHILE WEARING A SCRAM TETHER?

Avoid all products containing alcohol.

Yes, you can shower but you can NOT submerge the tether in water or any other liquid. It is important to use soap and water to clean your tether on a regular basis and dry it well.

No

There is no impact on testing or results.

The base station must be plugged in at all times to power and phone or ethernet line at all times.

CHARGING

EMS (Electronic Monitoring Systems Inc.)

If you are on a SCRAM GPS (slide charger), you MUST CHARGE FOR ONE HOUR IN THE MORNING AND ONE HOUR IN THE EVENING EVERY DAY, or until you have a solid green light.

If you are on an Omni GPS (magnetic charger), you are to charge your device for ONE HOUR PER 24 HOUR PERIOD. You should hear an audible sound saying "charging has begun" or "charging stopped". If you do not hear the audible noise when you plug your tether in, clean the contacts on both the device and the charger and plug it in again.

DO NOT CHARGE YOUR GPS TETHER WHILE SLEEPING!

Can I charge for 20-30 minutes at a time?

No! Random short charging of the unit can damage the tether and you will be responsible for the cost of replacement. DO NOT charge your tether for less than 30 minute intervals.

Unless it is when you are plugging your device in for charging or taking it off the charger, if you hear an audible noise, you must immediately call EMS at (248) 284-4077.

NO, you must get a written order from the court or probation department for EMS to take the unit off for the procedure.
If the GPS needs to be removed for a medical emergency, you must get documentation supporting the removal of the device.

What if my GPS is vibrating?

If you feel your tether vibrate that means your battery is getting low and you need to charge your tether.

YES! It is important to use soap and water to clean your tether on a regular basis and dry it well.

There is an indentation for your fingertip on the GPS tether that is located above the charging port. When you feel your tether vibrate or make an audible noise, you must push that indentation. It will notify us that you acknowledged the alert and stops the vibration or audible noise. Pushing the button does not excuse you from calling our office!

You must also follow all court ordered restrictions until further order of the court. EMS CANNOT MAKE EXCEPTIONS TO COURT ORDERS.

SOBERLINK MOBILE PBT TESTING

Can I eat or drink prior to taking a test?

No eating or drinking anything 20 minutes prior to taking a test

Yes. If your device is plugged in nightly the battery will last all day

Do not put your device away until it says “Shutting down”

No. If the device gets hot or cold it will effect the fuel cell. We suggest that you do not leave the device in your car.

The Soberlink device powers up for no apparent reason.

The device turns on every 20 minutes to check for updates and on-demand tests

You can only take your test during scheduled times unless you are allowed client initiated tests

You always have to turn the device on at your scheduled test time.

RE-TEST REQUIRED

If the device indicates a retest is required, you MUST retest or a violation will be sent. If retest required in 15 minutes appears on your device, rinse your mouth with water and retest when the device prompts you to do so.

What if I miss a scheduled test?

We suggest that you get an ETG test within 12 hours of missing your test.

What is the click sound?

When testing you should blow until you hear the audible “click” noise.

YOU MUST PROVIDE A VALID CELL PHONE NUMBER.

As a courtesy, the Soberlink system will send you a text message 15 minutes prior to your test, if you miss a schedule test or if a retest is required. Please keep in mind that this is a courtesy ONLY and EMS is not responsible for a text message not received due to you cellular service.


SIT UP WHILE SUBMITTING YOUR PBT TEST

What if I kiss someone who has been drinking?

Kissing someone who has been drinking has no impact on SCRAM CAM testing or results.

We recommend that SCRAM CAM clients refrain from using any alcohol-containing products on or around the bracelet. Many clients are exposed to hair color and other similar products without any noticeable transdermal alcohol concentration (TAC) detections. When in doubt, we recommend reporting the questionable activity to your PO or supervising agent so that notes may be placed in your client record to take the activity into consideration while analyzing the data.

Absolutely not.

We recommend that you avoid using any products on or near the bracelet that contain alcohol. The application of a small amount of cologne or perfume in areas far from the bracelet should not be problematic. But please be aware that if it does trigger an alcohol alert, you will be held accountable with your supervising agent.

While you are not allowed to submerge the bracelet in water (swimming pools, hot tubs, the bath tub), you can shower, and in fact you need to shower in order to keep the area around the bracelet clean. You can check out the SCRAM CAM Participant Video for a demonstration of the best way to clean regularly around the bracelet.

No. It’s no different than your cell phone or any other jewelry you might wear.

You can’t wear anything that would go between the skin and the bracelet. You can wear boots or leggings over the top, but be cautious that boots could cause the bracelet to rub and even create a blister.

Can I exercise with the bracelet on? Will it flop around and will that register as tampering?

Exercise will have no impact to the functions of the bracelet. For comfort, you might want to wear a sweat band or a sock rolled down to prevent the bracelet from “bouncing” on the ankle bone. Just make sure nothing gets between the bracelet and leg.

You cannot wear a monitoring bracelet if you need an MRI. You will need to contact your supervising agent prior to a scheduled appointment to make arrangements to have the bracelet removed prior to the procedure. Your agent may have additional requirements.

Whether or not you can travel and leave your current jurisdiction is up to your supervising agency. Please be sure to check first with your agent. We also recommend that you carry your paperwork that addresses your participation in a SCRAM CAM monitoring program. When passing through security, inform the TSAagent that you are wearing an electronic monitoring device that you cannot remove. The TSA agent may “swab” the bracelet and test it. However, you should be permitted to pass through security while wearing theSCRAM CAM Bracelet.

We recommend you avoid using any products on or near the bracelet that contain alcohol. The application of small quantities of cologne or perfume in areas far from the bracelet should not be problematic. Avoid lotions or any other products with alcohol on or near the bracelet.

The SCRAM Base Station can work with an analog or digital phone line.

When the SCRAM CAM Bracelet takes a reading every 30 minutes, a light buzzing sound can be heard, but is generally reported to be “discreet.”